(4.3 / 5)2443+ Ratings

WSJwine Reviews

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Overall Rating

4.3
11 Reviews
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About WSJwine

Wsjwine.com is a platform that offers a collection of fine wines from around the world, available to buy online and delivered directly to your door. The site is managed by Direct Wines, Inc. and operates independently of The Wall Street Journal and Dow Jones & Company, Inc. They offer a WSJ Wine Discovery Club with special welcome offers that include 12 bottles of top-rated wines, 2 bonus 98-point Italian reds, plus 2 stemless glasses. Members also get access to WSJ’s exclusive insights on today’s top stories, mobile app tools, news alerts, guaranteed savings on each future case of wine, special wine upgrades, and member-only offers. For customer service, they provide a contact number and email for personalized recommendations and wine advice. They are committed to customer satisfaction and handle any broken bottles or delivery problems within 60 days following the expected delivery date. Users can sign in to their WSJwine account to access exclusive offers, wine ratings, personalized recommendations, and more.

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WSJwine Customer Reviews (11)

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Alisha Conway
Alisha Conway
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Feb 10, 2023
Eileen Hanson
Eileen Hanson
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Feb 10, 2023
Kai Costa
Kai Costa
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Feb 9, 2023
Jim Perrin
Jim Perrin
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Feb 8, 2023
Carol Perez
Carol Perez
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Feb 8, 2023
Carolina Pereira
Carolina Pereira
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Feb 8, 2023
Isaac Bordeleau
Isaac Bordeleau
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Feb 7, 2023
Katharina Lange
Katharina Lange
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Feb 7, 2023
Astolfo Angelo
Astolfo Angelo
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Feb 6, 2023
Ursula Herrmann
Ursula Herrmann
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Feb 5, 2023

WSJwine Customer’s Q&A

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WSJwine Features and Benefits

Here are the key features and benefits of wsjwine.com:

  • 100% money-back guarantee: If you don’t like a wine they send you, you can get your money back.
  • 12 bottles of top-rated wines: These are shipped to your door every three months.
  • Option to choose all reds, all whites, or a mixed case of wine: This gives you flexibility in your wine selection.
  • Premium AWARD-WINNING WINES: These come from unique, top quality producers around the world.
  • Two weeks advance notice of next case delivery: This is provided prior to shipping.
  • Great tasting note cards: These come with information about the wine and the story behind it.
  • Rewards and upgrades for club members: These include magnums, luxury bottles, and credits.
  • VIP offers for club members: These include early access to some deals.
  • Excellent beginner discounts for the first box: These always come with occasional gifts.
  • 20% savings on all club cases after the discovery box: This is a benefit for club members.
  • Flexible subscription and good customer service: You can go online or call to change wines, skip deliveries, or cancel at any time – no hidden engagement.

About Wsjwine.com Prices and Cost?

WSJwine.com offers a variety of wines at different price points. The Discovery Club subscription costs $159.99 per quarterly shipment, plus $19.99 for shipping. The Premier Wine Club subscription costs $259.99 per quarterly shipment, plus $19.99 for shipping. The Advantage Shipping Service subscription costs $89 per year. The pricing for individual bottles of wine varies, with some examples including the Inaugural R Collection by Raymond Vineyards Cab Sauv 2020 at $237.48, the Saracosa Governo Rosso 2020 at $215.88, and the Black Saint Peter Old Vine Zinfandel 2020 at $205.08. Please note that these prices are subject to change and it's best to check the website for the most current pricing information.

WSJwine FAQs

FAQ

WSJwine Alternatives

Here are the top alternatives to wsjwine.com:

  1. wineofthemonthclub.com: The original wine of the month club. Clubs start at only $23.96/month. Best value, great wines 50% off. Join or send a gift.

  2. klwines.com: K&L Wine Merchants offer a wide variety of wines.

  3. virginwines.com: The official home of the Virgin Group and Branson family. Get the latest from Richard Branson and the Virgin companies.

  4. cawineclub.com: Founded in 1990, the California Wine Club features artisan wines from small, family wineries. Choose from six wine clubs for every taste and budget.

  5. Firstleaf: A huge selection of wine personalized to your tastes. Choose six or twelve bottles and get them delivered whenever you want.

  6. 90+ Wine Club: Offers a selection of wines rated 90+ by experts.

  7. Case Club: Provides a case of curated wines delivered to your door.

  8. Wine Insiders: Offers a wide selection of wines at affordable prices.

  9. WSJwine vs Wine Insiders: Wine Insiders is preferred over WSJwine for its better quality and character of wines.

  10. WSJwine vs Case Club: Case Club offers a curated selection of wines delivered in a case.

Remember, the best alternative depends on personal preferences for wine types, delivery frequency, and budget. Enjoy exploring these options!

FAQ

Can I place an order at WSJwine without creating an account?

Yes, you can. However, we do encourage you to create an account because it will allow you to securely store your shipping and payment information, check the status of your WSJwine orders, and rate and review the wines you’ve received.
FAQ

Can I cancel my WSJwine order after I've placed it?

You can cancel your order only if your order has not yet been sent to WSJwine’s warehouse for processing. Please email WSJwine at customerservice@wsjwine.com as soon as possible so they can help you with your request.
FAQ

How much is shipping at WSJwine?

Unless otherwise stated, shipping is $19.99 for each case (up to 15 bottles).
FAQ

How does WSJwine's money-back guarantee work?

If you are not completely satisfied with any wine from WSJwine, for any reason, just let them know, and you’ll receive a refund.
FAQ

What happens if I get a broken bottle from WSJwine?

If you do receive a broken/damaged bottle, please email WSJwine at customerservice@wsjwine.com asap (up to 60 days from delivery), and they will remedy the situation for you!
FAQ

What payment methods does WSJwine accept?

WSJwine accepts Visa, MasterCard, American Express, Discover, and PayPal.
FAQ

How can I sign up for WSJwine.com?

To sign up for WSJwine.com, follow these steps:

  1. Visit the WSJwine.com website.
  2. Click the Order Now Button.
  3. Choose your subscription membership from the home page in the Memberships section.
  4. Click the Order Now button at the top right.
  5. Choose the Case You Want. You can choose between a case of reds, whites, or a mix of both.
  6. Provide Your Delivery Address.

Please note that the availability of the service may vary depending on your location. Enjoy exploring the world of wines!

FAQ

How can I contact WSJwine.com customer service?

For assistance with an order or any questions or comments, the Customer Service team at WSJwine.com can be reached at 1-877-975-9463. Additionally, for personalized recommendations and wine advice, a Personal Wine Advisor can be contacted at 1-888-863-7384 or via email at wineadvisors@wsjwine.com. Please note that these contact details are subject to change and it's always a good idea to check the official WSJwine.com website for the most current information.

FAQ

Wsjwine.com Return Policy?

WSJwine.com has a 100% Money-Back Guarantee. If a wine fails to live up to expectations, customers will be refunded in full. The Return Policy is committed to customer satisfaction. If there are broken bottles or delivery problems of any kind, customers are advised to call at 1-877-975-9463 within 60 days following the expected delivery date. However, WSJwine.com is not responsible for any package problems after this 60 day period. For Fine and Rare Wines, due to their limited availability, exchanges are not offered and refunds or returns are not provided. Once the wine has been shipped from the cellar, the sale is final.

As for the Shipping Policy, WSJwine.com currently ships to the following states: AZ, CA, CO, CT, DC, FL, IA, ID, IL, IN, LA, MA, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, SC, TN, TX, VA, WA, WI, WV, and WY. All orders are processed and fulfilled by licensed entities in the industry and applicable taxes are paid. By federal law, customers must be at least 21 years old to order and receive wine. Someone at least 21 years old must be present to sign for the package. The shipping fees are $19.99, but shipping is free for Advantage Members.

FAQ

About Wsjwine.com Popular Products and Services?

WSJwine.com is a partnership with The Wall Street Journal that offers a variety of wines for delivery. The website features a WSJ Wine Discovery Club which includes 12 bottles of top-rated wines, 2 bonus 98-point Italian reds, and 2 stemless glasses. The club also offers guaranteed savings on each future case of wine, special wine upgrades, and member-only offers.

There are two tiers of wine club to choose from: the Discovery Club and the Premier Club. Both clubs include 12 select bottles and ship every three months. WSJwine.com also offers a 1-Year WSJwine Advantage FREE Shipping Service.

In addition to wine, the site also sells wine-related products such as glasses, openers, decanters, and coolers. All orders on WSJwine.com are fulfilled by a licensed retailer or winery in the selected delivery state. WSJ Wine is managed by Direct Wines, Inc. and is operated independently of The Wall Street Journal and Dow Jones & Company, Inc.

FAQ

Are there any customer reviews for WSJwine.com?

WSJwine.com has received a variety of reviews from customers. On Trustpilot, it has an excellent rating of 4.3 with 72% of the reviews being 5-star. Customers have praised the flavorful wines, the interesting sources of the wines, and the good pricing. Some customers have mentioned that the wines are popular at their dinner parties. They also appreciate the efficient notification when wine cases will be delivered. However, on Sitejabber, WSJ Wine has a rating of 1.48 stars from 234 reviews, indicating that most customers are generally dissatisfied with their purchases. The most frequent complaints mention customer service, credit card, and advent calendar problems. On PissedConsumer, WSJwine has a 2.7 star rating based on 20 customer reviews. The reviews are mostly neutral with some customers praising the good wine and prompt delivery, but others were not happy with the customer service and the lack of variety in the wines sent. Please note that these reviews are subject to change as more customers share their experiences.

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