WSJwine Reviews
WSJwine Customer Reviews (11)
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Wsjwine.com Return Policy?
WSJwine.com has a 100% Money-Back Guarantee. If a wine fails to live up to expectations, customers will be refunded in full. The Return Policy is committed to customer satisfaction. If there are broken bottles or delivery problems of any kind, customers are advised to call at 1-877-975-9463 within 60 days following the expected delivery date. However, WSJwine.com is not responsible for any package problems after this 60 day period. For Fine and Rare Wines, due to their limited availability, exchanges are not offered and refunds or returns are not provided. Once the wine has been shipped from the cellar, the sale is final.
As for the Shipping Policy, WSJwine.com currently ships to the following states: AZ, CA, CO, CT, DC, FL, IA, ID, IL, IN, LA, MA, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, SC, TN, TX, VA, WA, WI, WV, and WY. All orders are processed and fulfilled by licensed entities in the industry and applicable taxes are paid. By federal law, customers must be at least 21 years old to order and receive wine. Someone at least 21 years old must be present to sign for the package. The shipping fees are $19.99, but shipping is free for Advantage Members.
About Wsjwine.com Prices and Cost?
WSJwine.com offers a variety of wines at different price points. The Discovery Club subscription costs $159.99 per quarterly shipment, plus $19.99 for shipping. The Premier Wine Club subscription costs $259.99 per quarterly shipment, plus $19.99 for shipping. The Advantage Shipping Service subscription costs $89 per year. The pricing for individual bottles of wine varies, with some examples including the Inaugural R Collection by Raymond Vineyards Cab Sauv 2020 at $237.48, the Saracosa Governo Rosso 2020 at $215.88, and the Black Saint Peter Old Vine Zinfandel 2020 at $205.08. Please note that these prices are subject to change and it's best to check the website for the most current pricing information.
About Wsjwine.com Popular Products and Services?
WSJwine.com is a partnership with The Wall Street Journal that offers a variety of wines for delivery. The website features a WSJ Wine Discovery Club which includes 12 bottles of top-rated wines, 2 bonus 98-point Italian reds, and 2 stemless glasses. The club also offers guaranteed savings on each future case of wine, special wine upgrades, and member-only offers.
There are two tiers of wine club to choose from: the Discovery Club and the Premier Club. Both clubs include 12 select bottles and ship every three months. WSJwine.com also offers a 1-Year WSJwine Advantage FREE Shipping Service.
In addition to wine, the site also sells wine-related products such as glasses, openers, decanters, and coolers. All orders on WSJwine.com are fulfilled by a licensed retailer or winery in the selected delivery state. WSJ Wine is managed by Direct Wines, Inc. and is operated independently of The Wall Street Journal and Dow Jones & Company, Inc.
How can I sign up for WSJwine.com?
To sign up for WSJwine.com, follow these steps:
- Visit the WSJwine.com website.
- Click the Order Now Button.
- Choose your subscription membership from the home page in the Memberships section.
- Click the Order Now button at the top right.
- Choose the Case You Want. You can choose between a case of reds, whites, or a mix of both.
- Provide Your Delivery Address.
Please note that the availability of the service may vary depending on your location. Enjoy exploring the world of wines!
How can I contact WSJwine.com customer service?
For assistance with an order or any questions or comments, the Customer Service team at WSJwine.com can be reached at 1-877-975-9463. Additionally, for personalized recommendations and wine advice, a Personal Wine Advisor can be contacted at 1-888-863-7384 or via email at wineadvisors@wsjwine.com. Please note that these contact details are subject to change and it's always a good idea to check the official WSJwine.com website for the most current information.
Are there any customer reviews for WSJwine.com?
WSJwine.com has received a variety of reviews from customers. On Trustpilot, it has an excellent rating of 4.3 with 72% of the reviews being 5-star. Customers have praised the flavorful wines, the interesting sources of the wines, and the good pricing. Some customers have mentioned that the wines are popular at their dinner parties. They also appreciate the efficient notification when wine cases will be delivered. However, on Sitejabber, WSJ Wine has a rating of 1.48 stars from 234 reviews, indicating that most customers are generally dissatisfied with their purchases. The most frequent complaints mention customer service, credit card, and advent calendar problems. On PissedConsumer, WSJwine has a 2.7 star rating based on 20 customer reviews. The reviews are mostly neutral with some customers praising the good wine and prompt delivery, but others were not happy with the customer service and the lack of variety in the wines sent. Please note that these reviews are subject to change as more customers share their experiences.